U.S. Department of Health and Human Services

Office Visit Tools

Let the Evidence Guide You

Kuzel AJ. Keys to high functioning office teams. Fam Pract Manag. 2011;18(3):15-8.

Primary care practices are generally busy places with hectic schedules, competing priorities, and increasing demands for service. Successful practices meet these needs by ensuring that all members of the health care team, from clerical staff to lead physicians, are functioning at the highest level of their ability and license. This section offers practical and effective strategies for optimizing productivity and performance of the health care team to improve daily work flow and deliver high-quality diabetes care.

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Expanded Rooming and Discharge Protocols. Developed by the American Medical Association as part of the STEPS ForwardTM practice-based initiative.

Team Documentation. Developed by the American Medical Association as part of the STEPS ForwardTM practice-based initiative.



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